Crew member roles
Below are some of the jobs that our crew members perform. Above all, we look for positive attitudes, a friendly proactive demeanor and a willingness to assist wherever needed.
The majority of the positions we have available will require you to stand for significant periods of time. In many instances, you may be required to walk some distance. Some positions may require that you lift heavier objects, probably not more than 25lbs. Most positions require professional interaction with the public.
The following descriptions provide you with some general definitions of the work available for new crew members. Positions that are not listed are either already staffed or are by invite only.
Minion Shifts Available: Friday – Sunday
Crew members will provide information and some assistance for attendees facing challenges with mobility, sight and hearing.
Minion Shifts Available: Thursday – Sunday
Crew Members will check-in registered participants, provide event set-up & teardown, and monitor guests at a variety of after hours parties and events. Most of these events start after the exhibit hall closes for the day.
Floor Monitors:
Minion Shifts Available: Friday – Sunday
We will want you to hang out, answer questions, and monitor the Artist’s Alley area. Members will strive to ensure guest satisfaction and provide customer service, keeping an eye out for anyone not wearing the correct credentials. It will not be your responsibility to confront Patrons or Exhibitors. If anyone is observed being a nuisance or not wearing proper credentials a superior should be informed and brought in to the process.
Table Sitters:
Minion Shifts Available: Friday – Sunday
Provide building guide services and table sitting for artists.
Signage:
Minion Shifts Available: Wednesday (PCKC only), Thursday & Sunday
These crew members will distribute convention signage to the various parts of the venue during the load-in days and then will collect them and store them during load-out.
Communication dispatch:
Minion Shifts Available: Thursday – Sunday
Communication dispatch Crew Members will monitor radio traffic, Discord, and Communication Center phones. Respond to all communications by contacting the correct party needed, through the use of radios, cell phones, or physically to resolution. Document all calls of an emergency nature. They will ensure all radios are fully charged and be responsible for checking radios in/out on a daily basis.
Checkin Helper:
Minion Shifts Available: Friday & Saturday
Will help with the process of checking in the contestants during the day on Friday and Saturday. Helpers are also used during the Masquerade Parade and the Children’s Cosplay Showcase.
Prejudge helper:
Minion Shifts Available: Saturday
Will help with the prejudging of the contestants.
Contest Helper:
Minion Shifts Available: Saturday PM
Saturday starting approximately 6pm will help with the actual production of the Cosplay Contest. Helpers are also used during the Masquerade Parade and the Children’s Cosplay Showcase.
Minion Shifts Available: Friday – Sunday
Cosplay Wranglers help keep our photoshoots and meetups fun, safe, and running on time. They’re the friendly faces making sure lines move smoothly, questions get answered, and everyone feels welcome. Wranglers help create a positive space where cosplayers can hang out, make friends, and get awesome photos of their cosplays.
Vendor Check-in:
Minion Shifts Available: Wednesday, Thursday, Friday AM
Assist with vendor check-in at the loading docks (north dock, south dock, west dock) across the convention hall before Planet Comicon Kansas City starts. Duties include: Gathering information (surveys, vendor info, feedback, etc), checking in exhibitors and making sure they have their credentials and information.
Load-In
Minion Shifts Available: Wednesday, Thursday, & Friday AM
Consists of checking people in, helping vendors find their spots (including traffic control inside and outside of the hall and dock areas), guiding them, answering questions. You are not there to load-in vendor stock. You are there to provide information and direction.
Load-out
Minion Shifts Available: Sunday, 2-5 hours after the show closes
Assist in making sure vendors are packing up and heading out. This includes traffic control and parking inside and outside of the hall and dock area. Additionally, a group of crew members will assist with collecting, packing up and moving out Planet Provides office materials and supplies, signage, etc. The ability to carry up to 25 lbs is required.
Zone Leads
Minion Shifts Available: Friday – Sunday
Responsibilities include, patrolling the exhibit hall answering questions for Exhibitors and Patrons, providing information about the show, guests and facilities as needed. Keeping an eye out for hazards, including debris, spills, and crowd blockage or anyone not wearing the proper credentials.
It will not be your responsibility to confront Patrons or Exhibitors, if anyone is observed being a nuisance or not wearing proper credentials a superior should be informed and brought in to the process.
Minion Shifts Available: Thursday – Sunday
Line Control team members will greet attendees and assist with providing directions and keeping the lines orderly for different events such as panels, front line (FOH) entry to the show, etc. This involves some crowd control and a lot of standing and interaction with the public. You may be assigned an indoor OR an outdoor position throughout the complex.
Invite Only – Minion Shifts Available: Friday – Sunday
Greenrooms crew members provide assistance in the guest, creator, fast-pass, and crew lounges. Generally, crew will be monitoring the space and refilling items/fridges as necessary.
Minion Shifts Available: Friday – Sunday
Answers questions from our attendees and provide directions to various events and areas of the convention. We provide training and information for this. Central location for lost and found.
Minion Shifts Available: Wednesday (PCKC Only), Thursday – Sunday
Logistics crew members will assist in getting supplies (including office supplies, lunches, water, etc) to all the areas of the convention.
Photographers:
Invite Only – Minion Shifts Available: Thursday – Sunday
Experienced photographers will capture assigned convention activities and turn those images in to the media team.
Videographers:
Invite Only – Minion Shifts Available: Thursday – Sunday
Experienced videographers will capture assigned convention activities and turn those images in to the media team.
Minion Shifts Available: Wednesday – Sunday
Involves checking-in crew members and dispatching them to their assigned locations. Assisting with deployment of on-call crew members as requested. Pre-show, minion check-in crew members will prepare shirts and bags for distribution. During the show, crew will distribute t-shirts, bags, and meal tickets.
Panel Rooms:
Minion Shifts Available: Friday – Sunday
Crew Members will oversee setting up multiple panel room name tents, confirming all equipment is functioning for the assigned panel room and setting the stage (chairs, water, other items as needed) to the panelists needs. Another part of this is crowd control both before and after panels. During panels, they will make sure mics are handed out, collect mics for/from attendees. Crew Members are to respect each panelist, Crew Member and guests alike.
Grand Ballroom Front of House:
Minion Shifts Available: Friday – Sunday
Crew members are responsible for ensuring attendees to the convention are able to enter and exit the main panel room efficiently and safely. Crew members are also there to ensure the attendees have a great experience in each celebrity panel.
Grand Ballroom Back of House:
Invite Only – Minion Shifts Available: Friday – Sunday
Grand Ballroom Back of House responsibilities include receiving panel talent and ensuring that they are comfortable and have all the amenities they require while waiting for their panel to start. If interested in this position please reach out to crew@Planetprovides.org. Volunteers must have a minimum of 2 years volunteering along with an average 4 star rating or a recommendation from their latest Superhero.
Load-In:
Minion Shifts Available: Thursday
Help check-in PEZ/AEZ vendors and cosplayers. Assist with the set-up of the PEZ/AEZ area.
Floor Walker:
Minion Shifts Available: Friday – Sunday
Patrolling the PEZ floor area, answering attendee and exhibitor questions and helping exhibitors with their needs.
Stage Hand:
Minion Shifts Available: Friday – Sunday
help presenters set up and take down their equipment from the PEZ stage. Will also assist with the Kids cosplay contest on Sunday. The ability to carry up to 25 lbs is required.
Minion Shifts Available: Thursday (PCKC Only), Friday – Sunday
Table Top Gaming volunteers maintain the Board Game Library, help attendees choose & checkout games, and teach gameplay to new players. Gaming volunteers keep the Table Top area tidy & welcoming to customers and assist with way-finding & general convention information. Volunteers may also work closely with our Game Shop Partners who lead tournament play, trading card games, and RPG campaigns.
Minion Shifts Available: Thursday – Sunday
Check in area for those picking up pre-purchased credentials. There is use of IPAD technology. This is a fast paced environment. Training is provided.
